Academic-assistance.us acts as the writer on your behalf. Our well-educated and experienced team provides its customers with original and proofread work. Therefore, when you order any deal, we, i.e., Academic-assistance.us, are the writer, and “you” are deemed our “customer” who is availing our services.

By using our service, you must agree to the terms and conditions stated herein:

1. The project details/instructions provided by the client while ordering the essay must be complete in all senses, i.e., Academic-assistance.us must be provided with every single instruction regarding the essay/assignment provided by the instructor, ordered during the project commencement itself, and the client must be held liable for the same.
2. Please note that once the project commences with the given specifications, no other additional instruction will be entertained by academic-assistance.us free of cost. In case further instructions are provided, we shall charge extra for the additional instructions, whether the paper is done or already started for the added efforts.

Discounts and commission

We offer a wide range of discounts to our regular clients.

Payment procedures  

 After agreement and discussion between the academic-assistance.us and the customer, the project starts as soon as we receive the payment confirmation. This agreement shall continue up till the time of amendments.

Precise specifications from the customer

1. Customers or members will be liable to provide all guidelines and instructions. Once we start or finish work, we will charge extra costs for additional changes or guidelines.
2. Please note that according to existing guidelines, the revision up to 10 days or as per agreement with any individual customer will be free. Any failure or delay in providing the required information by the customer will lead to a natural delay in the completion of the project. In such a situation, the company will not be held responsible.

Money-Back Guarantee

A solid 100% money-back guarantee backs up your order at academic-assistance.us. That is our way of protecting the interests of our customers while our team of dedicated writers takes care of their orders.

1. Full refund applies in the event:

• The customer unintentionally makes a duplicate payment for the fee. We will refund.
• If the paper fails and does not meet the expectations of the supervisor/teacher. We will ask for a feedback sheet/proof, and we will compensate by replacing it with any other task of the same amount or refund your money.
• If we cannot provide a competent writer for a given subject or academic degree.
• Our papers should be treated as model paper. The buyer has no right to submit our paper with his name.

2. The money-back-guarantee will not apply in the case of:

• Payment made in installments.
• Refunds claimed for the following types of products:

(a) Resume/CV (b) Cover Letter (c) Revised/edited paper (d) Software development.

• Academic-assistance.us agrees to receive payment after delivery of the product.
• Money refund claimed after the specified period.
• We strive to adhere to the instructions given by the customer, but should it be impossible to do, we reserve the right to terminate the contract. Though this is rare, it happens, and we will refund all your fees.
• Value Added Tax (7.5%) and withholding tax (16%) is non-refundable.

Revision Policy

1. Our experts try their best to provide you with quality research and writing services. However, you can request a revision if our writer missed any points.
2. If you request additional material to include in the paper not requested in the initial instructions, you will need to pay a fee for extra work.
3. Editing/revision within 7 days after submission of the order will be free of cost. We will charge an extra fee if you need revisions or changes after 7 days.

Legal Liability

1. Our customers shall not hold the company responsible for any legal action or other undesirable consequences suffered as a result of their use or misuse of academic-assistance.us products and services.
2. Academic-assistance.us is to be held harmless should an event leading to judgments, fines, fees, or harmful actions occur. The customer also consents to defend us in the event of legal charges against academic-assistance.us. Should the customer breach any provisions of academic-assistance.us terms and conditions, total indemnifications apply.
3. We are dedicated to providing the highest quality writing services for academic essays and papers. Our liability is nevertheless limited to the value of services delivered.
4. We shall not be held responsible for any indirect, punitive, exemplary, incidental, special, or consequential damages incurred during and after the writing contract period, including loss of status, university degree, or college fees, in case such unforeseen circumstances occur.

This applies equally irrespective of whether the liability is a real one or perceived and whether one of the parties has been notified of potential damages.